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Roykaw is dedicated to delivering top-quality products and provide user-friendly service. If you require corresponding after-sales service,

please read the following carefully and provide the necessary information, we will definitely provide you with the best
after-sales service.

1. Warranty Period: Each product has 1 year warranty
   period (from the date of purchase).
2. Warranty Coverage: Within the 1 year warranty
   period, if the product itself has defects or there is a phenomenon of missing
   accessories, Roykaw will be responsible for replacing and reissuing the
   product. If the damage is caused by improper human operation, it will not be
   covered by the warranty.
3. Warranty Service Process:

• Contact our after-sales customer service team via email:

roykaw.us@outlook.com;

• Provide relevant proof of purchase—the order number;
• Submit specific information of product issues in the
  form of image or video via email so that we can better address your issues.
• Furnish the recipient's name, detailed address and
  contact number;
• Roykaw Customer Service Team will verify the product
  information within 24 hours. If defects or missing parts are confirmed, Roykaw
  will send the replacement or missing component free of charge.

 Thank you for choosing our product. We will make
every effort to ensure that you enjoy the most perfect service.